CLEANINGO / SUPPORT

How can we help?

Having trouble with Cleaningo? Get in touch and let’s work through it.

Helpful details to include

Your iPhone model and iOS version
Your Cleaningo version
What you were trying to do and what happened
Steps to reproduce the issue

Do not send passwords, payment details or private photo, contact or file content.

Subscription help

Manage subscriptions in iPhone Settings → Apple Account → Subscriptions. Purchases and refund requests are handled by Apple.

Request a refund from Apple

Your account and data

Use Delete account on the Profile screen in the app. Confirmation deletes your cloud progress, badges and photo decision backup; it does not affect photos or local progress on your device. Deleting an account does not cancel an active subscription. If deletion cannot finish, review the message in the app and try again. For data requests or access issues, contact the support address above.